Last week we talked about a personal reflection on how the last few months have worked for us as leaders. It must not be forgotten how adaptable our colleagues have been during this period and how valuable their contributions could be to moving forward. Seeking employees’ views about how they found remote working could be key to retaining them and their productivity going forward. There has never been a better time to ask questions and listen to views. Perhaps we have been in ‘survival mode’ for the last few months, and not being as diligent as we should about involving colleagues with decisions and future plans. We can address this now by acknowledging the huge shift in work patterns and collecting opinions about how the crisis could have been better handled. This will only stand us on firmer ground for the next few uncertain months.