The pace of change currently must be the fastest we have ever seen in living memory. The digitalisation of our businesses and services means that leaders must change at an equal pace or risk being left behind in their skillset.
The institute of leadership and management has compiled a list of essential skills leaders of a digitalised service must have:
- Digitally literate – leaders who are digitally literate understand data is a central resource for their work, they also grasp the potential of digital technologies.
- A virtual team leader – they are the hub around which a virtual team works in different locations at different times across an extended working day.
- An exceptional change manager – these leaders are able to persuade people to ‘let go’ of ineffective practices.
- A critical and reflective thinker – this is key to managing ambiguity and uncertainty.
- A systemic leader – these leaders consult and collaborate with end users rather than thinking on their behalf.
- A leader with strong integrity – an effective leader of a digitalised service organisation needs to have a strong sense of ethics and judgement and be aware of the risks associated with digital exclusion.
To prepare ourselves as leaders for now and the future the skills above are a great start for consideration.
Leading a digitalised service
The pace of change currently must be the fastest we have ever seen in living memory. The digitalisation of our businesses and services means that leaders must change at an equal pace or risk being left behind in their skillset.
The institute of leadership and management has compiled a list of essential skills leaders of a digitalised service must have:
- Digitally literate – leaders who are digitally literate understand data is a central resource for their work, they also grasp the potential of digital technologies.
- A virtual team leader – they are the hub around which a virtual team works in different locations at different times across an extended working day.
- An exceptional change manager – these leaders are able to persuade people to ‘let go’ of ineffective practices.
- A critical and reflective thinker – this is key to managing ambiguity and uncertainty.
- A systemic leader – these leaders consult and collaborate with end users rather than thinking on their behalf.
- A leader with strong integrity – an effective leader of a digitalised service organisation needs to have a strong sense of ethics and judgement and be aware of the risks associated with digital exclusion.
To prepare ourselves as leaders for now and the future the skills above are a great start for consideration.
