Keeping calm under pressure
The one golden key to personal and professional success is self-control. The ability to react calmly under the most challenging of circumstances will give you an edge over everyone who cannot. But how?
Breathe deeply – Take three, long, slow breaths. This will create time to think and physiologically calm you.
Apply deliberate consideration – before you respond, play out your choices in your mind.
Show positive intent – Stay respectful of all parties and if you feel the urge to get angry, try ‘extreme courtesy’.
Use questions – don’t speak in demands, questions are more effective.
See early as ‘on time’ – don’t be late, it is bound to panic you!
Write a diary – this can help you to sort through the emotions of the day, write anything and everything that is on your mind.
